Earlier, you talked about the number of files that went months or years without being opened. This is often what causes the delays. This is probably not even included when the backlog is calculated.
Let's start from the principle that the first application made by an individual is submitted online. In principle, that should help to reduce the wait time, should it not?
I think I'm out of time, anyway, or very close to it.
Thank you. Merci beaucoup.