Thank you.
Certainly this ministry has the enormous challenge of operating what is, in relative terms, the largest immigration program in the developed world. We do so with I think 64 offices abroad in radically different circumstances, from Buffalo, New York, where we have a large processing centre, to Nairobi in East Africa, which services, if I'm not mistaken, 18 countries. Many of them are war-torn, dangerous areas. There are significant variances in processing times. I know the Auditor General points to this. It would be impossible to create consistent, identical processing times across all of our foreign missions. It takes enormously more time and human effort, for instance, to interview a client in one of the East African countries, out of Nairobi, than somebody who's immigrating from London and can take the tube down to our high commission. These are realities we have to deal with.
I'd like to invite ADM Deschênes to supplement the answer.