Thank you for the question, Mr. Chairman.
I visited the offices of my department in Montreal, and I believe that 100% of the employees I met were francophones who function entirely in French. I can tell you that I visited the operations office of the Canada Border Services Agency at Pierre Elliott Trudeau International Airport in Montreal. They operate completely in French. So it's obviously a bilingual service.
If you have any knowledge of specific cases in which people have not received service in French, across Canada, but particularly in Quebec, please inform me of them. It would obviously be completely bizarre and unacceptable. I assure you that we are here. I believe the Commissioner of Official Languages has previously given the Department of Citizenship and Immigration good directions concerning the Official Languages Act. I therefore don't understand the problem.