Thank you for the questions.
First, I will answer the second question on language training. For our agencies, I think it depends on cultural differences. For example, our agency always provides ESL classes in the morning, because in the afternoon, after 2:30, the parents have to pick up their children at school.
But sometimes some people need evening classes because they work during daytime and they have only basic English, people like the Vietnamese and the Karen refugees, who work at mushroom farms or other farms or with construction companies. They don't have time to study in the daytime.
The ELSA program is free ESL, but it's always provided in the morning. I know some Karen people who were enrolled in English in the ELSA program in the evenings, but because they worked in the daytime, they were so tired from working that after a meal they were too tired to make it.