Good morning, ladies and gentlemen.
This is the 39th meeting of the Standing Committee on Citizenship and Immigration on Tuesday, December 8, 2009, pursuant to Standing Order 108(2), a study of best practices in settlement services.
We have five groups here this morning, which is the most we've had for some time.
I want to thank you all for coming. As is customary, we're going to give you up to 10 minutes for each group--not for each person, or we'll never leave here--which will get us to around 10 o'clock, and then members of the committee may have some questions for you.
Members, because of the large number of groups this morning, each caucus will have only five minutes for questions.
I'm going to ask you to introduce yourselves.
I'll start with the Langley Community Services Society program manager, Sandy Shih.
You have up to 10 minutes.