Good morning, ladies and gentlemen.
This is the Standing Committee on Citizenship and Immigration, meeting 41, Thursday, December 10, 2009, pursuant to the orders of the day, pursuant to Standing Order 108(2), the study of best practices in settlement services.
We have four organizations with us today to provide us with assistance for preparing our report on best practices, and I want to thank you all for coming. I've spoken to you briefly as to how we try to run this meeting. Each of you will have up to 10 minutes. You don't have to take the full 10 minutes, but you have up to 10 minutes.
The first presenter will be Joe Chang, who is the general manager of the Chinese Professionals Association of Canada.
Good morning, Mr. Chang.