One of the things we've been able to do, and actually, it was tabled by the minister when he came to present last week, is sort of view other.... In fact, we've used these TVs here to speak with some folks from across the world about how their systems work and about recommended changes that could potentially improve immigration procedures.
The British House of Commons report, which was published in June 2009, and I'll quote from it, said that around 20% to 25% of appeals against a refusal decision are upheld. so I'm asking what measures would be in place to ensure that a similar overturn rate does not happen in Canada when public servants begin making first-level decisions.