In the current system you have the one single determination. It's luck of the draw as to whether a board member is having a good day or a bad day. I wish they were all highly competent, but frankly, they're not.
After that, if you're unsuccessful, you can languish in the system for years before you finally get in. You know you're not going to be successful with most of those claims. A lot of these people know that, but they stretch it out. They can't visit their families. They're stuck in limbo. Sometimes it works out for them and sometimes it doesn't.
It's not a great system because it can act as a magnet for undeserving claims. There are problems with the way our system works right now.