These are women who decide to seek advice from a women's health centre, where the environment is exclusively female. They are somewhat reassured by your presence. When these women are required to meet with an official — man or woman — who may represent the authority that they fled, it can be even more intimidating and problematic for them to confide in that person than in you, is that not so?
On May 13th, 2010. See this statement in context.