I believe that this initial interview is very much like the port-of-entry interviews that I've been part of several times. There are very serious problems there, first with the competence of the officers. When we check the port-of-entry notes that the officers make from interviews, very often they have mixed up the acronyms of political parties, mixed up the background questions of a country. Given the present state of incompetence at the level of the civil service, to rely on their interview and their notes, which are often mis-translated, would be a very serious injustice, and it is of great concern to us. To have the claimant's story written down in their own words as a matter of record is a fundamental fairness.
