I have a very short comment.
First of all, I've seen the eligibility interviews go on for 14 hours on occasion. If we're going to be talking about telling your story, expecting people who perhaps have been tortured, who perhaps have been sexually assaulted, who perhaps are being detained in a prison, to disclose sensitive information and traumatic information about themselves to an official of the Canadian government, I'm profoundly worried about the outcomes of those kinds of interviews.
The nice thing about the personal information form is that you can take your time to fill it out carefully, to think about things. It's neutral; you're not looking somebody in the eye when you're talking about having been raped. I'm worried about those interviews.