The eligibility interview should, in theory, take place in a neutral setting, but that is not what I have seen. I am concerned that the same thing would happen with the information-gathering interview. The official gathering the information can be subjective, can omit something or can cut the person off and not give them an opportunity to qualify their answers.
That interview is somewhat worrisome to me, because, as I said earlier, anything a claimant says to an immigration official can have an impact on the claimant's case at the next stage. So that is my fear.