That information is on their file. That information is being taken by someone wearing a uniform. We talk about people who are being traumatized. They're fresh off the plane, they're sitting down—and I've been in the rooms—in these sealed rooms that, frankly, look like an interrogation room, and they're being asked questions about their claim. That's all going on their file. That's part of the eligibility review, but it's all on their file.
We propose there be much less reliance on that, by not having a hearing or confrontational questioning but having the intervention and the help of a trained public servant at the IRB, who would sit down, explain the process to them, take the nature of their claim, and help them to understand what they're going to need. If they need advice on how to find counsel, then they would be told how to do so. If they need a recommendation for a later hearing date—