Mr. Uppal, in fact this harkens back to our presentation about this bill closing those legal loopholes. The penalty provisions are very simple. In 2008, when this committee considered the immigration consultants, CBSA appeared before this committee and told the committee that they tried to go after ghost consultants and the justice department told them that it was a civil matter. That's in your minutes. You can refer to them.
We believe that bringing in specific penalty provisions gives these enforcement agencies the legal tools they need to go after these people. We may not be able to get the people overseas, but we can certainly get the people in our own backyard, in Canada. We're doing a lot of this.
The other thing that CSIC has done is to spend a considerable amount to educate the consumer. CSIC took out a shark ad. You may have seen it. It showed a great white shark with a seal in its mouth. It was called the “prey campaign”. CSIC has also launched a toll-free help line for individuals who may be in detention or may require the assistance of an immigration practitioner.
CSIC is trying to educate the consumer so that the consumer will be able to make the proper decision not to go with the ghost or an unqualified individual but to go with someone who is qualified, who is authorized and who is, very importantly, accountable.