With the new legislation, obviously there is now going to be greater impetus to that function and I think a great deal more urgency on the part of CBSA and RCMP to take action where they can. Now, obviously a lot of the complaints we receive are from outside of Canada, and that raises the issue of how you deal with things internationally. The minister is focused very positively on building relationships in countries where there are significant problems.
You asked about the problems we're seeing with regard to the ghost agents. They tend to be much more egregious: fraudulent documentation; blatant fraud, cases in which individuals have been told they can qualify when there is in fact no likelihood of the individual ever meeting Canadian immigration standards; blatant abuse of fees, fee levels that are just extraordinary being demanded for services that are unobtainable in the Canadian system; rash promises, guarantees. We're seeing all of these things from the ghost consultants.