Thank you, Mr. Chair.
And thank you guys for coming.
I'm sure, as MPs, that we've all heard of complaints, sad stories--horror stories--of people who have lost thousands of dollars to these disreputable consultants. Worse yet, people's files have been rejected because of poor representation.
From your experience, what kind of misconduct is undertaken by some of these disreputable consultants? I'm going to get to the ghost ones, so we'll do that as a separate section.