One of the concerns I've expressed throughout this study and many witnesses have also expressed is related to the resources available to people to help them find out whether the person they are dealing with is accredited to do the job.
We are currently telling people to go on the website and check whether the person is accredited by the Canadian Society of Immigration Consultants. It really is simple. They are either a consultant or not. The same goes for an engineer, a lawyer and so on.
What can we do to help people find out the right information? Does that not become somewhat complicated in terms of transparency? The people think they are dealing with a consultant authorized to work with refugees, when, in reality, that consultant is only authorized to take care of tourist visas. Isn't that procedure a little risky?