That was what worried me, because I've actually seen those contracts. Some of those contracts lock us in for a long period of time and there are some contracts that are brand new—with Mexico, for example. This means that between now and the time we sign a new contract, and that could be many years, the visa application centre staff could, and they may be doing it already, provide substantive immigration advice. On top of that, they may be referring people to specific consultants or lawyers for immigration advice.
On November 15th, 2010. See this statement in context.