If I understand correctly, you are referring to situations where you are calling with regard to a file, and then you have to call back three weeks later. You are finding that—
On November 29th, 2010. See this statement in context.
On November 29th, 2010. See this statement in context.
Claudette Deschênes Assistant Deputy Minister, Operations, Department of Citizenship and Immigration
If I understand correctly, you are referring to situations where you are calling with regard to a file, and then you have to call back three weeks later. You are finding that—
See context to find out what was said next.