This is the Standing Committee on Citizenship and Immigration, meeting number 34, on Monday, November 29, 2010. The orders of the day are pursuant to Standing Order 108(2), a study of the 2010 fall report of the Auditor General of Canada, chapter 3, “Service Delivery at the Department of the Citizenship and Immigration Canada”. The second hour will be pursuant to Standing Order 32(5), the annual report to Parliament on immigration, 2010, referred to the committee on Monday, November 1, 2010.
We have some guests with us today, some witnesses on the Auditor General's report. I understand the Auditor General is out of the country or at least unavailable. We have Sylvain Ricard, who is the assistant auditor general, and Glenn Wheeler, who is the principal. Welcome to you.
Also at the table are officials from the Department of Citizenship and Immigration.
My understanding, Monsieur Ricard, is that you will give a short presentation. Then we will open it up for questions, which could include officials from the department.
Oh, they're going to do one, too. Okay. Well, then I will continue introducing you.
We have Neil Yeates, the deputy minister, Claudette Deschênes, the assistant deputy minister of operations, and Les Linklater, the assistant deputy minister, strategic and program policy.
So you're going to make a presentation, too. Well, that's good.
Monsieur Ricard, the floor is yours.