I don't have a speech, per se. I mostly want to introduce my colleagues and to be available for questions.
One thing I'd like to point out is that this morning you are going to see two offices--our colleagues who'll be talking are from these offices--that represent probably both ends of the spectrum in terms of type of clientele. I think it will give you a very good idea of the rationale for the differences between the various offices. We have an extremely complex type of workload in some places, and in others we have a single type of clientele.
Before going any further, I'd like to introduce my colleagues from Nairobi. You have Michael Boekhoven on the screen. He is the immigration program manager for that office. Two of his colleagues are with him, and they are Taitu Deguefé and Liisa Coulombe. You can't see them now, but they are there to answer questions, if you have some.