Thank you very much for being with us today. Thank you for your ongoing work, which I recognize as being very complicated.
I have three areas I want to look at. They largely come out of my constituency work, where we deal with the area offices around the world.
Very frankly, maybe for the reasons you said, the Nairobi cases are the most difficult ones for my constituency staff. They find contact with your office to be very difficult. They find communications with officials from the office to be slow, regardless of whether or not there are delays in your office with respect to the actual clients who are seeking admission to Canada. We are also finding constant difficulties in simply getting information.
There is a question, first, of resources. I think you have a very good understanding, obviously, and gave a good presentation regarding the difficulties you have in the geopolitics of the area. You have 18 countries, and one of the largest surface areas, that you have to cover.
So my first question is on resources. Regardless of how difficult it is, it seems to me that we need to match the resources to the requests and the difficulty of dealing with that request. I wonder what your office would require to actually match the responses that we receive from other offices.