I would like to add that if the alternative dispute resolution hits a snag or is not successful, a hearing is always possible in the end. At least the parties will have had the opportunity, and that stage, to hear the information from both sides. This can be helpful, in circumscribing the problem, when the appellant is allowed a full hearing in the appropriate format. We are of the view that even if the parties do not agree at the alternative dispute resolution process level, even in such circumstances, this helps us to resolve the case more effectively.
On March 3rd, 2011. See this statement in context.