I'd actually like to congratulate you on your efficiency. We'd like to see that sort of efficiency in our Canadian government offices based in Canada.
You know, it's a bit of a facade here. Yes, there's a requirement of the act, but it would seem that we're engaged in a strange sort of facade to maintain a portion of the act that in fact seems to be somewhat irrelevant in these cases.
A large portion of these are mail-ins, so technically, I guess, because the mail arrives in Buffalo, it satisfies the act. But the people who are doing the mail-ins are actually living in Canada. So I think there's a potential for a quick fix there to stop some of this bureaucratic shuffling that goes on.
Just out of curiosity, you've noted that your staff are super-efficient and extremely experienced; how many are locally hired as opposed to Canadian?