Thank you, Mr. Chair, and thank you, witnesses, for being here on video conference from Moscow.
You mentioned something interesting in your opening statement. You talked about the fact that visas issued to refugees nearly doubled in 2010. You also mentioned the challenges you have. There are lengthy background checks. You mentioned before that there is concern with fraud, as there is in many other parts of the world, and you even have to go on-site sometimes. With those challenges, the fact that they were doubled...and still you said that the processing times for most refugees were reduced significantly.
Can you expand on the steps you've taken to improve processing times of these applications?