We've been working very hard to integrate our operational network. Global case management will give us a first capacity to do that, which will permit us then to put resources in the right place according to risk level. The lower the risk, the less you need to be in situ to do that workload, which would then permit us to get economies of scale.
So that's the first thing we need to do. We need to get out of paper, so electronic applications that would permit us to forget about inputting data.... All of that would be done by the client.
Biometrics will give us an intake system with a better way of identifying who is applying to us,.
We need more performance management globally, because right now our caseload overseas is in 60-some individual missions. This is also being built into global case management.
That's what I see. And then you do just-in-time processing.