The thing with global case management is that right now 90% of the information we need to process cases is on the paper file. Now it will be in the electronic system, which will permit us to look at it no matter where we are and divide the decision-making. We'll be able to say that all the documents are there, but we need to interview to figure out whether that person has the experience, for instance, of a federal skilled worker. We may ask the mission to do just this interview.
On March 30th, 2010. See this statement in context.