Yes, and I think if you're using it as a management tool then it's always easier to just deny and reject applications than to approve them, because it would take more time to actually go through the applications and make sure they met the requirements, or whatever. It's so much faster to just reject every single application in order to meet the quota, or whatever it is the government has set up.
So I think it's very important not to look at the issue of delay and tie it to the number of cases being rejected, approved, or processed by an officer. Rather than looking at wait times as a resource issue, try to put in as much resources as possible to make sure that all of the applications are dealt with fairly and comprehensively.