We've always maintained that the good business model is to have dependable staff, which creates continuity within the organization. When you bring in people on different projects where they're only in part-time or as a term, you lose that expertise when these people are gone. So we've always maintained that a good business model is more full-time indeterminate staff.
We just have to look at what's happening with the archives, for instance. I mentioned in my notes that once they come back to CPC, they go to archives in Sydney. There's no more staff in archives now, so they're just sitting there. If you lose your card today, they have to review the first application you made. They have to dig it out of the archives. There's nobody there managing the archives.
We've maintained that CPC Sydney has been grossly understaffed for many years, and we think it's time that stopped if we're serious about introducing immigrants to our country.