I'd like to assure you that our analysts are also culturally aware, and are aware that in some cultures it's perfectly acceptable, for example, to reverse names.
But let me add to what my colleagues have said. The fact is that the name alone is only one element that is checked when we're trying to establish a person's identity. Of course, we have date of birth, address, the complete history on the file, and, in the near future, biometrics to make sure we're dealing with the person who we think we're dealing with.