Most of the cases I could relate to would be based on information we received during a survey we conducted with visa officers and what they would have told us.
As an example, visa officers need and want to have assurance that they're doing their job right. In some countries it's extremely difficult to know if they are applying the indicators correctly. For example, one that we were talking about earlier is, how do you know if you should deny a person on human rights violations, because what may be a human rights violation or may not be is sometimes very difficult to determine? Often we found in the system that when in doubt, it's hard to say no. So there may be cases such as that. The difficulty is trying to decide when it's a grey area.