Then how do we portray Canada as a welcoming, generous country when we have certain cultural sensitivities that we need to address between our civil servants and the culture we're in? For example, if someone is interviewing someone in a foreign country, such as China, and the prospective immigrant is not fluent in English, the person interviewing has to have those sensitivities in order to understand whether what the person says is actually the way it was meant, as we understand it in our North American culture.