If I could add something, and I think this is important, what we look for in a visa office anywhere is to discourage people from applying who have no possibility of qualifying.
In terms of the student applications in Chandigarh, we were very successful in 2011. Overall applications went down considerably. I don't have the exact statistics, but the refusal rates went down and the acceptance rate went up. In fact we issued the same number of study permits with fewer applications received.
I regard that as a real success. It means we got the word out there: “Don't bother applying if you don't have a chance of being successful. Don't listen to these people who say you can apply and get a visa.”
People pay money up front to the consultants, and the consultants don't care if you get a visa or you don't.
To give you the flavour of what it's like in Chandigarh, in the Punjab, we had an individual outside of the consulate general—on the street there—who was saying he was a Canadian visa officer and he could get people visas. He was only taking a small fee. It was a couple of hundred dollars but that was enough for him, and it was enough to dupe a hundred people, until he got caught and was sent away.
That's the climate we're working in.