I will answer that question in two parts.
First of all, we are currently introducing a process that will allow us to make better use of our resources and make decisions in order to expedite the processing of files.
We will also be working with the federal government and our other partners in cases where people are having trouble, what we call stream one. That refers to the kind of assistance someone might require if they're not familiar with computers.
Finally, some people who are not located in the area surrounding the 19 centres we want to close will not have access to that assistance either. So, we are now trying to establish a network through which to provide support to these individuals, whether they're in one of the 19 cities or in a neighbouring city. We are currently working on that. That may take a little time, but I think we will succeed.