Well, yes, the analysis was with your assumptions that resources were the only option that may have been presented.
It has been clear through the last number of months—in fact, years—when you look at the reports themselves. And when we actually did the study on the backlogs, it became clearly evident that the issue surrounding what created the issue of the backlog had nothing to do with resources and had nothing to do with staff. It had to do with the volume of intake we were receiving. And the processing times—when you look at them—are actually extremely reasonable and done very well.
The problem is that there is no cap on the number of applications that can be received. To your point, Ms. Crowder—in terms of the individual you spoke of who had been waiting seven years, for example—when you have no control over intake and you allow every single individual or family to apply, it is thereby going to create a tremendous backlog, and that is what we have been dealing with over the last number of months and years.