If I had a mobility issue, for instance, if I lived six hours away from the closest airport or in a community that doesn't have Internet cafés, then I would have to make that special trip to an airport kiosk six months before I even bought my airplane ticket. I would have to go, apply, wait that one minute to find out, and then drive another six hours, or hire somebody to drive me back for another six hours, to know whether I'm going to be able to qualify to buy my airplane ticket. Is that basically the situation?
On November 19th, 2012. See this statement in context.