In the AOR letters, it was indicated that if it took more than one year, 12 months, to please contact them directly. Every single applicant who received the AOR and applied within the first ministerial instruction had this letter that mentioned that if you didn't receive any contact or any message or any updates from them within 12 months, to please contact them directly. That's something that's common. But the timeframe they are announcing on the website moves. Sometimes it's going down or sometimes it's going up. It's increased or decreased and it doesn't make any sense at all.
On October 27th, 2011. See this statement in context.