Mr. Atkinson, you laid out very well the position and the difficulties that your industry is going to be facing over the next number of years. Are you satisfied at least with respect to the changes we made in February, 2008? I mean, this whole study that we're doing here is specifically about reduction of backlogs and trying to work through them. Processing time is an issue unto itself. We're trying to deal with the backlog, and in regard to one of things that I think we did in February 2008, we've reduced that number by a little over 50% since that time. In getting specific with the areas where we're trying to bring professionals over here, are we on the right track?
I understand that we need to do more, I understand that we need to do it more quickly, and I understand that we need to respond to the needs of the industry. The previous action certainly didn't indicate a reduction in the backlog, but I would like to think that we're on the right track and moving forward.