Thank you very much.
Mr. Audet, I would like to ask you a question. I appreciate the very comprehensive presentation you gave us. There are certain challenges for me in trying to digest a lot of the numbers you've presented, but it seems to me—and please tell me if I have this right—that what you're proposing here with your presentation flies in the face of some testimony we've heard to date, which would suggest that processing and the capability of CIC to process claims isn't really what's responsible for the backlog.
If I look at these numbers and if I understand them correctly, that's not your argument. You're suggesting that there is in fact a processing problem here that to a large extent is responsible for our backlog. Is that the case? Do I understand you correctly?