Our colleague Dawn Edlund, the Associate Assistant Deputy Minister of Operations, serves as a liaison between the department and the tourism industry. She speaks with representatives of the tourism industry, airline companies and the hospitality sector across the country almost on a weekly basis. Our efforts in marketing ensure good collaboration with those sectors to determine their concerns. It is a matter of proposing initiatives and deciding how to implement them more easily in order to provide industry and clients with a good experience.
On June 4th, 2013. See this statement in context.