Since December, applicants have had the opportunity to use an e-application to apply electronically. This is still sort of in its initial stages, but it has huge opportunities for us in the longer term. What it allows the applicant to do is to submit everything online, scan any documents, and submit those along with the application, so no paper is submitted. When the application has been studied, they would then submit their passport, so we can actually put in a counterfoil at that point. It means they don't have to be without their passport for as long.
From our point of view, it's very helpful in that we may be able to look at an application that is submitted electronically in various parts of the world, where we have certain capacity to do so. If a particular office is very busy, then we may be able to ask another office, based on risk, to study those particular applications.
There will be opportunities for us, but I think for the applicant as well, as it becomes more efficient.