One of the bottlenecks that we encounter here in the Philippines, as I have mentioned in my opening remarks, is that sometimes there are simple problems communicating with clients. The mail service can be unreliable, and we notice this particularly with some of our parents and grandparents when we ask them to undergo medical examinations, for instance. We send a follow-up to them, and they do not receive and have not received the original medical instructions. That creates a bottleneck. Often, as is the case with parents and grandparents, they're not in as good health as the rest of the population. They tend to take a little longer to clear their medical. Again, that creates a bottleneck.
On November 15th, 2011. See this statement in context.