Thank you.
I'm monopolizing everyone's time today, and I apologize for that, but I'd like to answer your question.
The department is actually in the middle of a major modernization process in which we're looking at the technology that we use to process applications. We're looking at the policies behind the programs. We're looking at the resources and how they're allocated. We're looking at the introduction of new initiatives such as the visa application centres that replace our front counters. We're looking at our applications, which in some cases now have to be filled out by hand using paper. We're hoping to turn all of those processes into electronic processes by introducing the concept of e-payments, plus other initiatives that for all of our business lines will make the experience, hopefully, more comfortable and faster. And with initiatives such as visas being valid for a longer period, we hope they'll have to interact with us less often while still being able to visit Canada as they wish to and need to.