Since I don't have time to refute that, the chart you held up, the down time for processing time is a prediction. The up time historically, which doubled over your period in office, is a fact. Why did you allow it to double? You acknowledged in your document it was due to lack of resources. Why is there a lack of resources? Is any of the money from the 2013 budget going to be spent in the current fiscal year? It was not in the estimates.
On April 28th, 2014. See this statement in context.