The services we provide through Citizenship and Immigration Canada are now generally through the immigration contribution agreement reporting environment. That is another very important tool we have that CIC has put together. It covers so many areas. Whenever there is a contact between a newcomer and a settlement worker, there is an assessment of the needs of the individual related to trying to know what their opinion is or whether they know much about life in Canada, their community, the government, and working in Canada, and whether they know the education system.
All of their needs are looked at, and accordingly, they are provided with accurate information and referral. This is done by sharing settlement plans with the newcomers and—