I'd like an opportunity, through the chair, to reply to that.
In Durham region, we adopted what's called a results-based accountability methodology. With this framework we're trying to measure change at a community level.
We ask three questions of everything: What did we do? How much did we do? Is anybody better off? The third question is the most important for the purpose—or at all, in my opinion. It creates an opportunity to tell the story behind the curve, and these are the most valuable pieces of information we can get to tell our story of whether we are doing what we said we were going to do.
I would really underscore the importance of a framework, but underscore the importance of understanding that it's an investment in this framework and that communities need to be resourced to do this in particular. Beyond counting bums in seats, it's an endeavour, and it requires resources and professional staff. It can't be done off the corner of a desk.