I definitely see pre-arrival as really important. I came to Canada 27 years ago. I still remember the consulate telling me when I came here that my resumé would be at the bottom of the pile. I still remember him warning me that I would have to really survive, and I would have to do extra work to make myself successful.
It is also the familiarity; the local information is important. I chose Vancouver because I know Surrey. My education in England was in Surrey, and here it's called Surrey. When I looked at a map of Canada, it was close. I came from Hong Kong; it's close to Hong Kong as well. I think that is something many immigrants want to treasure, the familiarity. That makes it more personal. Like local information when we come here or when immigrants come here and there are already people here, they are kind of making a connection. I think that is what connection means.