Just to back up a little bit, I just want to clarify also that when they're hired, they don't take a substantive test on refugee and immigration law. That's one of the problems. It's not just training; it's a lack of knowledge for some members about the fundamentals of the law that they're required to apply.
Once they're hired, then definitely the training process should encompass how to deal with vulnerable claimants and how a fair procedure works, and should also include administrative law principles as required by the Federal Court.