There are a couple of things. One is that you need to prevent the problem by having a good appointments process—by de-politicizing the appointments process—and then by having good training and good guidelines. I think that's one set of answers.
Another set of answers, though, to which you've alluded, is that there's a certain level of subjectivity inherent in all legal processes. What's really important in the refugee law process is that the stakes involved are incredibly high. Lives are literally at stake. When you combine those two things, subjectivity and really high stakes, the answer is adequate oversight, making sure that everyone gets access to the appeal and that the appeals and judicial review process is functional.
The second thing the committee should think about is this. In other areas of law with really high stakes, we create asymmetric processes. Think of criminal law, for example, in which we decide that we're more concerned about false convictions than about false acquittals. I think it's time to have a conversation in Canada about a similar kind of preference in the area of refugee law, and specifically about presumptions that would favour refugee claimants, just because of the level of subjective—