I think it's a combination of that and the fact that there are administrative inefficiencies at the board. They have an expedited process, and “expedited” is a complete misnomer. It's not a faster process. Claims that should be based on objective evidence, that should be easily decided....
I have one that started off in expedited, and then a hearing was scheduled. Then the hearing was cancelled. Then another hearing was scheduled. The day before the hearing went ahead, we were told it was going back into expedited, and we got a decision four months later. There was absolutely no continuity in how that process was applied.